IT problems,
meet your hotswap.

The IT backbone for startups of 1–100 — grow fast without hiring internal IT before you need it.

Demo terminal: running hotswap on your startup finds four gaps and patches them — Okta single sign-on, laptops enrolled in device management, a SaaS audit revealing idle licenses, and offboarding automated to one Slack command. After the demo the terminal accepts real commands like help, services, and book.

oktagoogle-workspaceslackjamfintune1passwordgithubzoomnotionatlassianzapiertailscale

whoami --target

Built for startups of 1–100.

Whatever stage you're at, we set up the systems that let you add people without adding chaos.

1–10

SSO, email, managed devices — right from day one.

11–50

Automated onboarding, security baseline, SaaS under control.

51–100

Automation does the busywork — until an IT hire is worth it.

services --list

Three commands. One IT department.

Three fixed-price services. Take one, or all three — together they cover everything an in-house IT team would do.

$ hotswap setup

Full IT stack setup

Your first IT department, shipped in weeks.

Okta / Google SSOJamf & Intune MDMsecurity baselineon/offboarding

$ hotswap automate

Automation & integrations

The glue work nobody has time for.

API integrationsSlack botsinternal toolsautopilot reports

$ hotswap optimize

SaaS cost optimization

Stop paying for software nobody uses.

vendor auditlicense reclaimrenewal prepspend monitoring

The problem, by the numbers

the-problem --by-the-numbers

152
SaaS apps, average sub-500 company
$4,830
SaaS spend per employee, per year
53%
paid licenses sitting idle
$171K
median full-time IT manager salary

You don’t need a $171K hire to fix this.

Book the free consult

Sources: Zylo 2025 SaaS Management Index · U.S. Bureau of Labor Statistics, May 2024

man hotswap

No hourly billing.
No black-box retainers.

Four steps from first call to finished project — and you approve one fixed price before any work starts.

01

$ consult

Free consult

Thirty minutes on where IT hurts. No sales script.

02

$ plan

Blueprint

One fixed price for a fixed scope — before work starts.

03

$ exec

Build

Hands on keyboard, in your Slack. Ships in 2–6 weeks.

04

$ run

Run

Optional fractional IT — flat rate, defined scope.

hotswap --help

Questions founders actually ask.

What does it cost?

Every project is quoted as a single fixed price after the free consult — you know the exact number before any work starts. No hourly billing, no scope creep. The consult itself is free and produces that number.

We have a technical co-founder. Why would we need this?

They should be building your product. Every hour they spend resetting passwords, wrangling laptops, or chasing SaaS renewals is an hour of engineering you’re paying founder prices for. We take the ops so they can ship.

What tools do you work with?

Okta, Google Workspace, Jamf, Intune, Slack, and the APIs of whatever you already run. If your stack is unusual, that’s exactly what the free consult is for.

How fast can we start?

Consults happen within days, not weeks. Most projects start within two weeks of the blueprint being approved, and most ship in 2–6 weeks.

What happens when we eventually hire in-house IT?

That’s the plan working. Everything we build is documented and handover-ready — your first IT hire inherits a clean stack instead of chaos, and we’ll even help you interview them.

whoami

Senior hands. No ticket queue.

A decade running IT at fast-growing startups — identity, devices, security, automation. You work directly with the person doing the work.

  • 10+ years inside startups — not an agency reselling junior contractors
  • You talk to the engineer doing the work, never an account manager
  • Everything is documented and handover-ready — your future IT hire inherits a clean stack
host
hotswap-consultancy
uptime
10+ years in startup IT
shell
/bin/hotswap
stack
okta · gws · jamf · intune
pkg
automation, integrations, saas-audit
sla
replies < 1 business day
location
remote-first

./get-started

Ready to ship a hotswap?

Tell us where IT hurts — here's exactly what happens next.

  1. 01 reply within one business day
  2. 02 30-minute consult — free, no sales script
  3. 03 fixed-price blueprint in your inbox

or email hello@hotswaphq.com directly